At Sample Solutions BV, we are proud to announce our successful re-certification to ISO 27001:2022, the globally recognized standard for information security management. This achievement reflects our ongoing commitment to providing the highest levels of data security for our clients in the market research industry, while continually improving our services and internal processes. As a leading provider of B2B telephone samples, B2C samples, and probability panels through Lifepanel, this certification ensures that we are well-positioned to handle confidential data securely and efficiently.
Since obtaining our first ISO 27001:2013 certification in 2019, Sample Solutions has remained dedicated to safeguarding client data and continuously evolving our information security practices. ISO 27001:2022 introduces updated controls that we have integrated into our Information Security Management System (ISMS). These changes enhance our ability to protect sensitive data, ensure compliance with evolving regulations, and respond to the ever-growing complexity of cyber threats. Key changes include enhanced threat detection and response, where we’ve implemented an upgraded breach detection system capable of identifying potential data breaches within 24 hours. This enhanced system allows us to quickly respond to any security incident, ensuring that breaches are contained and mitigated swiftly.
"By proactively migrating to the ISO 27001:2022 standard we were able to further strengthen our data security and compliance obligations for the cloud platforms such as Lifeapnel and our B2B Digital Recruitment providing a safe environment for panel members as well as asssurance for our clients and partners."
Additionally, we have reinforced our data encryption practices, ensuring that all respondent data collected through our Lifepanel is encrypted both in transit and at rest. Regular internal audits will be conducted to ensure encryption protocols are consistently applied, guaranteeing full compliance. ISO 27001:2022 places a strong emphasis on proactive security measures. To address this, we now conduct biannual vulnerability assessments and penetration testing on Lifepanel and our systems to identify and resolve any security gaps, ensuring our systems are always up to date with the latest security protections. Furthermore, we have introduced quarterly training sessions to keep all staff involved in handling Lifepanel data updated on the latest information security protocols, ensuring full compliance with ISO 27001:2022 standards.
As a market research sample provider, Sample Solutions handles large volumes of confidential customer data, which is rigorously protected under the ISO 27001 standard. This re-certification assures our clients that their data is handled with the highest level of confidentiality, integrity, and availability. Our data protection strategies, backed by AWS-hosted infrastructure and secure platforms like SurveyPlatform, ensure that client data is securely processed and stored, complying with global data privacy regulations such as GDPR. Our clients benefit from this re-certification in several key ways. ISO 27001:2022 demonstrates our systematic approach to managing information security risks, reassuring clients that we maintain a structured and efficient ISMS designed to protect their data. The new controls implemented under ISO 27001:2022 further protect against emerging cyber threats, ensuring that data remains secure during collection, processing, and storage. Additionally, by regularly reviewing and updating our security practices, we offer clients the assurance that their data is in safe hands, even as security challenges evolve.
At Sample Solutions, data security is integral to everything we do. Whether delivering cross-national telephone samples or managing sensitive respondent data through our Lifepanel, we are committed to maintaining the highest standards of information security. With this ISO 27001:2022 re-certification, we reaffirm our promise to protect our clients’ data and deliver services with the highest level of trust and security. Our journey doesn’t end here. We will continue to monitor the landscape of information security and implement improvements to ensure our clients receive the best service, knowing that their data is in secure hands.
Carsten Broich
Carsten is the founder of Sample Solutions and Lifepanel with over a decade of sampling and social research experience. A trained aerospace engineer who discovered his love for random phone numbers.
