Team stories
''Active listening is incredibly
underrated in business development.''
Since October 2023, Stole has been connecting research teams with hard-to-reach audiences to help make even the toughest studies happen.
In the Team as
Business Development Manager
Joined Sample Solutions
October, 2023
Interests & Hobbies
Playing the piano聽
Hydroponic gardening
Skill Set
Client relationship management
Business development strategy
聽
What does a typical day look like for you in your role?
My day usually starts with reviewing active projects and checking in with clients to ensure everything鈥檚 running smoothly. From there, I might dive into proposal writing, meetings with the research team, or calls with new prospects. It鈥檚 a balance of maintaining strong relationships with key accounts while also chasing new business. No two days are the same, which keeps things interesting and rewarding.
How do you approach building long-term client relationships?
I focus on being a true partner rather than just a service provider. That means taking the time to understand each client鈥檚 business goals, proactively identifying opportunities, and delivering consistently. Regular communication, transparency, and going the extra mile are key.
What鈥檚 one skill that鈥檚 essential in your role that people often overlook?
Active listening is incredibly underrated in business development. It鈥檚 not just about hearing what clients say, but truly understanding their challenges, concerns, and unspoken needs. When you listen well, you build trust and uncover opportunities that might otherwise be missed. It helps create more meaningful conversations and ensures that the solutions you offer are genuinely tailored to their business objectives.
If you could travel anywhere tomorrow, where would you go and why?
If I could go anywhere tomorrow, I鈥檇 choose Brazil鈥攐r South America in general. I鈥檓 drawn to the vibrant culture, incredible natural landscapes, and the energy of cities like Rio de Janeiro. There鈥檚 something fascinating about the mix of history, music, food, and nature. Whether it鈥檚 exploring the Amazon, relaxing on the beaches, or experiencing local festivals, it feels like a trip full of adventure and discovery.
What鈥檚 one project or deal you鈥檙e particularly proud of?
One project I鈥檓 especially proud of was with the University of Amsterdam. They tasked us with conducting a study focused on surveying Muslim individuals in the Netherlands. It was a particularly challenging project due to the sensitive nature of the topic and the difficulty in reaching the target audience. We used multiple outreach channels and tailored our approach carefully. Despite the complexity, we successfully recruited the required number of participants, and the project was completed to the client鈥檚 satisfaction. It was a great example of perseverance, adaptability, and thoughtful engagement.
