TWO WAY SMS SURVEY
How it works
Two-Way SMS Survey
The purpose of the 2 Way SMS Surveys (also known as the “Ping-Pong” method) is using questions in the form of SMS messages that allow us to gather the opinions of a large sample through an SMS dialogue which resembles a chat flow. This survey method has enormous and various benefits.
How you benefit
SMS surveys allow you to reach to both smartphone and feature phone users, giving you an access to a larger survey sample.
No internet access? No problem. Send SMS Surveys to people in areas with no internet. Plus you won’t need to rely on online surveys which require not just an internet access but also a good network speed.
Make your messages are clear ans concise. Survey respondents prefer shorter questions that are on point.
Let participants be in control
By providing an opt out option you are letting participants actively choose to be part of the survey and in doing so they are more willing to provide information.
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