SMS Surveys

SMS SURVEY METHODOLOGY

LEARN ABOUT OUR SMS SURVEYS

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One Way SMS Survey

Create online surveys that are mobile friendly. Send a personal link to your participants’ mobile devices using SMS. This will allow them to access the survey via their mobile browser.

Read more about One-way SMS Surveys.

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Two Way SMS Survey

Known as the “ping-pong” method, use questions in the form of SMS messages that allows you to gather the opinions of a large sample through an SMS dialogue which resembles a chat flow.

Read more about Two-way SMS Surveys.

Benefits of SMS Surveys

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Fast feedback

Messaging has the highest open and response rates compared to any other outreach channel.

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Convenient and familiar

People are already familiar with text messaging which means they can more easily reply to a text.

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Boost your response rate

You can increase your response rate by personalising your survey.

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Simple and scalable

Creating a SMS survey is easy. Make the message simple and then send it to a wide range of mobile devices with no problem.

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Expand your reach

Everyone has a phone. Giving you access to a very diverse and large sample demographic.

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Cost-effective

SMS surveys are a great way of conducting surveys on a budget with a good ROI.